To restore access to an encrypted device using the Restore Utility: To reduce the risk of unauthorized access to such data, you are advised to restore access to encrypted devices on trusted computers. The data needed to restore access to encrypted devices using the Restore Utility resides in the memory of the user's computer in unencrypted form for some time. This prevents the drive from being encrypted again. Copy the Restore Utility to a computer that does not have Kaspersky Endpoint Security encryption components. Save the stand-alone Restore Utility to computer memory.Īs a result, the executable file of the Restore Utility (fdert.exe) will be saved in the specified folder.Click the Create Stand-alone Restore Utility button in the window of Restore Utility.In the window that opens, click the Restore encrypted device button.In the main application window, click the Support button.To create the executable file of Restore Utility: To do so, enter the credentials of the Authentication Agent or start the recovery procedure (Request-Response). Run the Restore Utility and diagnose the hard drive.Connect a drive to a computer that does not have Kaspersky Endpoint Security encryption components installed.Create a stand-alone Restore Utility (see the figure below). You can decrypt the data and copy the data to a new drive.ĭata recovery on a drive protected by Kaspersky Disk Encryption technology consists of the following steps: If this is the case, data protected by Kaspersky Disk Encryption technology will be unavailable. If the hard drive fails, the file system may be corrupt. Recovering data by using the FDERT Restore Utility
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